All returns require an authorization number that must be obtained by sending an email to firstname.lastname@example.org
A Return Merchandise Authorization (RMA) number must be obtained within seven (7) Days of receiving your merchandise in order to receive a cash refund. Any returns after seven (7) days will be eligible for an in-store credit.
Track and Trail Off Road will only accept new, unopened items for return. We are unable to accept ANY electrical items, including lights for return, NO EXCEPTIONS.
Products that have been installed, modified or have missing parts cannot be returned to us.
If the merchandise qualifies for a Manufacturer’s Warranty or guarantee, we will be happy to assist you in getting in touch with the original Manufacturer of that product. Look for warranty and guarantee information in the original product box.
EXCEPTIONS TO OUR RETURN POLICY:
The following items cannot be returned: